News & Media

ELM Exchange Participants Strongly Endorse Courseware

Just released survey shows participant ratings for satisfaction, effectiveness and usefulness remain consistently strong and impressive.

Rockville, MD - March 20, 2007 - ELM Exchange, the leading provider of Internet-based risk management education for the healthcare industry, today released results from their 2006 survey which attest to the value healthcare providers place on convenient, substantive education that helps them understand the environment in which they work.

ELM courses and their online delivery meet this need by illustrating how care and professional conduct are assessed. The ELM curriculum is case-based and uses real-life clinical situations to address fundamental principles of healthcare risk management, safety and quality.

Highlights of the survey, which includes the feedback of more than 11,000 participants, include:

• 7.3 Effectiveness Rating (on scale of 1-10)
• 93.4% Found courses Useful to their Practice
• 96.3% Stated the Course Objectives were achieved

“Healthcare providers are not often given opportunities to impact the malpractice crisis. We have always believed that if they were more aware of societal expectations of their professional conduct, they would be empowered to make more confident care decisions,” explained ELM’s Founder, Sal Fiscina, MD, JD. “The feedback we have received from our courses demonstrates that healthcare providers appreciate that our focus has provided them with tools to address this professional challenge.”

The survey results are delivered to clients regularly and reviewed with the ELM Editorial Board on a semi-annual basis. This allows ELM and its clients to monitor the perceived effectiveness of each course unit. If changes to specific parts of the course are necessary, the ELM team can make them in real-time.

“2006 was an outstanding year for us. What is so exciting to us is that if you deliver material that is compelling, relevant and easy to access, it will be useful and it will be appreciated,” said Shara Cohen, Chief Executive Officer.

Existing ELM customers have either maintained or extended their subscriber licenses, while the acquisition of new accounts increased ELM’s client roster by over 100% this year. New customers sited physician feedback, the clinical focus of courses, as well as the ease of implementation and customization to be the key factors in their decision to select ELM to provide their risk management education programs. In addition, “Case of the Week” subscriptions grew to nearly 3,000.

* To see specific survey results and user comments, click here.

About ELM Exchange

For over 20 years, ELM Exchange has provided online, professional development programs for healthcare providers. The curriculum is focused on raising clinician awareness of risk, safety and quality issues within their clinical practice. Delivering over 70,000 courses in 2006 alone, ELM coursework is a proven, substantive offering that provides organizations with a method to proactively address critical issues and easily monitor and document those efforts.

ELM courseware is currently in use in medical facilities across the country, including New York Presbyterian, The Johns Hopkins Hospital, Yale-New Haven Hospital and the SUNY system.